Portfolio
A portfolio can be the most misleading part of an agency website: each project is different. Each requires a different voice, tone and visual style. And the brand owner ultimately decides what they want to share with the world. So, our portfolio is more than a bunch of screenshots without context. Instead, find out what our work has achieved for our clients: through case studies and testimonials.
Creative Copy for e-Commerce that Converts
We crafted creative conversion copy and a verbal identity for the UK’s first plant-based, packaging-free online shop, Forrist. The process involved brand writing, conversion copywriting, UX consulting and SEO strategy.…
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Writing FAQs that help customers and your business
With Jack offers insurance on a first-name basis. They’re also known as a company that absolutely rocks at FAQs. And yet, we got to optimise them even further. Read on to discover how to create FAQs that actually help people, how to use your FAQs for content marketing – and why your FAQs’ tone…
Read MoreMaking an action plan for better customer care responses
he customer care leadership team of this multinational company was concerned about the quality of written responses going out to customers. Find out how we approached the project, and how we worked together with the client to improve their customer care replies.…
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Writing and building a high-converting newsletter signup page
This newsletter signup page Sabine wrote and designed for multi award-winning social entrepreneur and mentor Nyasha Gwatidzo achieved a whopping 60% conversion rate. While a conversion rate of 60% is certainly not a typical result, the steps Sabine took to create this high-converting landing page…
Read MoreCEO & co-founder, Miuros SAS
“Structured and always on time”
With From Scratch, you will get what you’re after and then some more. A big thank you for all the good and hard work, always well structured and delivered on time.
Benoit Gagnon
CEO & co-founder, Miuros SAS
Founder, Little Green Space
“Didn’t realise it would be this good”
I hesitated to book the Impact Day because of its price. And I’m so glad I went ahead!
Thanks to the copy Sabine and Julia wrote for me, I have a much more professional and optimised website now. The communication was great, and I loved the video explanations of everything they had written.
I would absolutely recommend this service to other small creative and wellness-based businesses who really put a lot of emphasis on storytelling.
Jenny Doré
Founder, Little Green Space
Founder, With Jack
“So much more than words”
When you work with From Scratch you’ll get someone who genuinely cares and is invested in your brand.
You won’t just get words, you’ll come away with a better understanding of your own brand and competitors.
Ashley Baxter
Founder, With Jack
Founder, Bushbells
“Efficient, clear, punctual and full of good knowledge and advice”
Working together has given me new clarity and more positive thoughts about what I do and why I do it. Perfect for start-up founders like me who need clarity with their tone of voice!
Jacqueline Comyn
Founder, Bushbells
Founder of Support Driven
“Fantastic community engagement”
If your organization values speaking with a human voice, I recommend you get in touch with From Scratch.
Scott Tran
Founder of Support Driven
Our Brave Hearts
“My page still speaks my truth but at a much more refined level now.”
Everything you have written and suggested makes so much sense and has a greater impact. The little tweaks and changes in paragraph order have made such a HUGE difference to my message. It’s gone from what I thought was great to brilliant!
Jacqueline Kelly
Our Brave Hearts
Founder, Conscious House London
“We got clicks, feedback and comments on our social media”
We got a great response from our recipients immediately following the new version as advised by Sabine — clicks, feedback and comments on our social media about it.
Sabine was great to work with and provided some real expertise that’s delivered results for us ever since. I would highly recommend the services Sabine provides as they are all deployed professionally, attentively and with solid experienceRebecca Dallimore
Founder, Conscious House London
Yep, this feedback is for real
Sometimes we get asked about these testimonials. So, here’s where these kind words are coming from:
Typically, we collect client feedback after each project or engagement. And we respond to it, whether it’s enthusiastic or critical.
For this website, we’ve published representative excerpts from those feedback forms with our clients’ permission.
We’ve never paid a client or connection for a testimonial or referral. And we don’t participate in such schemes as a matter of principle.
Not every client provides feedback (we get it: they’re busy people). But in 6+ years, we’ve never had a complaint or refund request. We intend to keep it that way.
Awesome clients past and present
